Back to solution: Sales Intelligence

Customer risk

Detect customer churn before lost revenue becomes visible

StableScore AI combines behavioral changes into an explainable risk signal and shows which customer needs which intervention.

The operational problem

Churn often begins long before termination

Lower frequency, smaller baskets and complaints live in different systems and are evaluated too late when viewed separately.

Relevant data

Early customer-risk signals

  • Order intervals and basket trend
  • Complaints and service cases
  • Contact activity
  • Deviation from the customer's own pattern

Concrete output

Risk, reason and suitable intervention

The team sees more than a score: it sees the triggering changes and the recommended conversation context.

Success measure

Revenue retained among risks detected early

Example output Account monitoring

Score: 87 / 100

Proactively discuss churn risk

Why this recommendation?

  • Basket value fell 24%
  • Order pause is twice the norm
  • Two new complaints

Next action

Notify the account manager and schedule a review

From data to action

A clear chain instead of another dashboard

  1. 01Data sourcesERP, CRM, spreadsheets, documents and APIs
  2. 02AnalysisNormalization, patterns, risks and opportunities
  3. 03Explainable resultPriority, reasons and confidence
  4. 04WorkflowA concrete task for the right person

Not a generic demo. A concrete data and decision assessment.

We assess your use case, available data and a measurable pilot scope.

Request a free analysis